The Following Courses/Seminars are Now Being Offered:
ANGER MANAGEMENT:
Anger management is a psycho-therapeutic program for anger prevention and control. Anger is frequently a result of frustration, or of feeling blocked or thwarted from something the person feels is important.
ASSERTIVENESS and SELF CONFIDENCE:
Assertiveness is the quality of being self-assured and confident without being aggressive. A quality that can be learned, and a mode of communication.
BUSINESS ETHICS:
Business ethics is a form of applied ethics that can arise in a business environment. It applies to all aspects of business and professional conduct.
CIVILITY IN THE WORKPLACE:
Civility at work consists of the interpersonal "rules of engagement" for how people should relate to other employees and customers. Such things as politeness, courtesy, and consideration are discussed.
CONFLICT RESOLUTION:
Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement or dispute. Often the most productive way to resolve disputes is through negotiation.
CRITICAL THINKING:
Critical thinking is the analysis of available facts, evidence, observations, and arguments to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation of factual evidence.
CUSTOMER SERVICE:
Customer service is the support you afford your customers from the moment they contact your business to the months and hopefully years afterwards.
EMOTIONAL INTELLIGENCE:
The ability to understand and manage your emotions, as well as recognize and influence the emotions of others in a positive direction.
Anger management is a psycho-therapeutic program for anger prevention and control. Anger is frequently a result of frustration, or of feeling blocked or thwarted from something the person feels is important.
ASSERTIVENESS and SELF CONFIDENCE:
Assertiveness is the quality of being self-assured and confident without being aggressive. A quality that can be learned, and a mode of communication.
BUSINESS ETHICS:
Business ethics is a form of applied ethics that can arise in a business environment. It applies to all aspects of business and professional conduct.
CIVILITY IN THE WORKPLACE:
Civility at work consists of the interpersonal "rules of engagement" for how people should relate to other employees and customers. Such things as politeness, courtesy, and consideration are discussed.
CONFLICT RESOLUTION:
Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement or dispute. Often the most productive way to resolve disputes is through negotiation.
CRITICAL THINKING:
Critical thinking is the analysis of available facts, evidence, observations, and arguments to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation of factual evidence.
CUSTOMER SERVICE:
Customer service is the support you afford your customers from the moment they contact your business to the months and hopefully years afterwards.
EMOTIONAL INTELLIGENCE:
The ability to understand and manage your emotions, as well as recognize and influence the emotions of others in a positive direction.
EMPLOYEE MOTIVATION:
This seminar addresses the level of energy, commitment, persistence, and creativity that employees bring to their jobs.
INTERPERSONAL SKILLS:
In this seminar the attendees will learn about people skills and social awareness by reading the signals that others send and interpreting those signals accurately.
LEADERSHIP and INFLUENCE:
This seminar affords the attendee the opportunity to learn what real leadership is and how influence fits into the most effective leadership model.
MANAGING WORKPLACE ANXIETY:
Work can create a feeling of stress, nervousness, uneasiness, and tension. This seminar will teach the attendee how to cope and minimize such feelings.
OFFICE POLITICS FOR MANAGERS:
The word "politic" comes from the Latin word for "people." Wherever you have people you have politics. This seminar will guide the attendee through the maze of politics with the goal of becoming a skillful manager who cares for people and gets the job done.
PARENTING POSSIBILITIES:
In this seminar participants will learn about the three most common parenting styles: Authoritarian, Authoritative, and Permissive. Also, participants will learn about the Supportive Parenting Style and the Three C’s of parenting.
PERSONAL/INDIVIDUAL ENHANCEMENT:
These sessions are available for those who may desire individual instruction.
Other seminars can be created to meet the specific needs of the individual or institution by simply contacting one of our consultants.
This seminar addresses the level of energy, commitment, persistence, and creativity that employees bring to their jobs.
INTERPERSONAL SKILLS:
In this seminar the attendees will learn about people skills and social awareness by reading the signals that others send and interpreting those signals accurately.
LEADERSHIP and INFLUENCE:
This seminar affords the attendee the opportunity to learn what real leadership is and how influence fits into the most effective leadership model.
MANAGING WORKPLACE ANXIETY:
Work can create a feeling of stress, nervousness, uneasiness, and tension. This seminar will teach the attendee how to cope and minimize such feelings.
OFFICE POLITICS FOR MANAGERS:
The word "politic" comes from the Latin word for "people." Wherever you have people you have politics. This seminar will guide the attendee through the maze of politics with the goal of becoming a skillful manager who cares for people and gets the job done.
PARENTING POSSIBILITIES:
In this seminar participants will learn about the three most common parenting styles: Authoritarian, Authoritative, and Permissive. Also, participants will learn about the Supportive Parenting Style and the Three C’s of parenting.
PERSONAL/INDIVIDUAL ENHANCEMENT:
These sessions are available for those who may desire individual instruction.
Other seminars can be created to meet the specific needs of the individual or institution by simply contacting one of our consultants.